Frequently Asked Questions
Find answers to common questions about our programmes and operations.
Our classes are conducted live via Zoom or Google Meet. We keep our groups small to ensure interactive and engaging sessions where every student can participate and receive personalized attention.
We offer comprehensive tutoring for CSEC English A, CSEC English B (Literature in English), IGCSE First Language English, IB English A (Literature and Language & Literature), Advanced Essay Writing workshops, and Analytical Comprehension skills building.
We strictly limit our classes to a maximum of 8 students per group. This ensures that the educator can dedicate enough time to each student's specific needs and questions.
Pricing varies by programme and level. Please check our Classes page for detailed pricing information for each specific group session.
Payments are made via bank transfer to our NCB account. Once you make a transfer, you simply upload a screenshot or photo of the receipt through your student dashboard to verify payment.
Our primary account is with NCB, but we accept transfers from any local bank including BNS/Scotiabank, JN Bank, and CIBC FirstCaribbean via the RTGS or ACH networks.
We aim to verify all submitted payment receipts within 24 hours. You will receive an email confirmation once your payment has been processed and your class seat is confirmed.
We require at least 24 hours' notice for cancellations. If proper notice is given, we will do our best to provide lesson materials and recordings (if applicable) so your child doesn't fall behind.
Yes, we do offer private one-on-one sessions based on availability. Please contact us directly via email or WhatsApp to discuss your specific needs and schedule.
We conduct regular assessments and provide detailed progress updates to parents. Our educators maintain open lines of communication to discuss your child's development.
Students will need a notebook, pens, a stable internet connection, and a device (laptop or tablet preferred) with a working camera and microphone for interactive participation.
We occasionally offer trial sessions depending on seat availability. Please reach out to our team to discuss trial options for your preferred programme.